Category: Getting Started

Ticketilla presents a simple user interface for Dispatchers, containing only the crucial information required to carry out the Triage & Dispatch operations. As new tickets come in, they appear in realtime on the screen, with recommendations for key fields such as Type, Subtype, Budget Hours, and more appropriate titles. Dispatchers can quickly check if the… Read more

Ticketilla has been designed to be as simple for you the MSP to setup as possible. The process is as follows: Read more